By Katrin Freeh on October 17 2018 20:09:34
I recently overheard a Business Analyst say there was more to systems architecture than drawing boxes and arrows on a piece of paper. This may be true to a degree, but the ultimate deliverable of any engineering/architectural practice is a set of drawings from which to build a product. Architects and engineers do not spend all of their time drawing diagrams; for example, they have to specify requirements and analyze such things as the stress of components to determine the suitability of materials for use in design. But aside from this, the end result of engineering or architecture, their deliverable, is a set of drawings, be it a blueprint, a floor plan, wiring diagram, plumbing, or a set of flowcharts.
If your organization is looking for ways to reduce costs, the purchase order chain is one area that can be made more efficient. If the purchasing department learns how to draw a flowchart depicting the as is for each department, the overall effort could help reduce costs by eliminating redundant approval processes and mistakes.
Once the team recognizes the problem areas, they can easily adjust the map to a future state version that can dramatically affect performance and turnaround time of the purchase order process.
This is where simple process mapping can be used as an effective tool. Developing sample flowcharts that focus on specific areas or duties can help each subject matter expert define their areas of knowledge and communicate to others in the room. Linking each area together with inter-dependencies and business rules is where the real power of this technique comes in.
Creating purchase requisitions is a standard function in every business. Unfortunately, the manual paper purchase order or requisition is one of the most frustrating areas of every business because the constant approval issues and long turnaround times that can occur.
Helping an organization map out processes can be a challenging task unless you know how to create sample flowcharts. When attempting to get subject matter experts to redefine their business processes, it is imperative to help them identify gaps or redundancies in their current as-is process.