By Kristin Walter on October 23 2018 18:37:01
Usually, this exercise takes place during an e-procurement project as part of the analysis phase, but can be done at any time. As long as there is a resource who has the proper skills and knows how to draw a flowchart to help the various departments identify their current procedures and potential problem areas within the purchase order approval process.
A flowchart can enable the process analyst to effectively document the information given to them by the subject matter experts. With a defined list of symbols, directional arrows and flow diagrams, flowcharts can help the team find gaps and or problem areas that have been known for awhile but have never been visually mapped out in an as-is process map.
Although drawings typically consist of geometric shapes, it is not uncommon to include tables or indices to represent decisions or to provide a cross-reference. Nonetheless, boxes and lines represent the principal means to visualize and communicate a design regardless of the structure to be built, and have been used since time immemorial.
I guess what I`m driving at is that despite all of this peripheral activity, and to refute my Business Analyst friend, the principal thrust of the engineer or architect is to produce and maintain a reliable set of drawings. It all comes down to boxes and lines. Interestingly, today`s analysts and programmers think drawings are "old-hat" or passé. I don`t care whether you draw it with pencil and paper or by computer, documentation is an inherent part of the design process. Failure to recognize this is to deny reality.
Many of us use flowcharts in our daily work - indeed the creation and deployment of a flowchart is one of the most common tasks in business today. But what do we mean by a flowchart, and what is it supposed to do?
As a process mapping consultant, it is imperative to get everyone to see not only their own procedures, but how they interconnect into the organizational structure. Once in place and agreed upon by all the contributors, you begin to be able to challenge the current way of doing business and assist them in finding inefficiencies that could be costing the business thousands of dollars.
flow chart example with explanation