By Sabrina Amsel on October 12 2018 11:07:26
Many of us use flowcharts in our daily work - indeed the creation and deployment of a flowchart is one of the most common tasks in business today. But what do we mean by a flowchart, and what is it supposed to do?
Creating purchase requisitions is a standard function in every business. Unfortunately, the manual paper purchase order or requisition is one of the most frustrating areas of every business because the constant approval issues and long turnaround times that can occur.
A flowchart could be defined as a pictorial representation of a process in which the steps are symbolized by shapes - in other words a diagram that explains the steps in a procedure. Each shape should link to its neighbour by a connector line, and often these have arrow heads to describe the direction of flow.
A flowchart can enable the process analyst to effectively document the information given to them by the subject matter experts. With a defined list of symbols, directional arrows and flow diagrams, flowcharts can help the team find gaps and or problem areas that have been known for awhile but have never been visually mapped out in an as-is process map.
This is where simple process mapping can be used as an effective tool. Developing sample flowcharts that focus on specific areas or duties can help each subject matter expert define their areas of knowledge and communicate to others in the room. Linking each area together with inter-dependencies and business rules is where the real power of this technique comes in.
Once the team recognizes the problem areas, they can easily adjust the map to a future state version that can dramatically affect performance and turnaround time of the purchase order process.